DELIVERY INFORMATION
DISPATCH TIMES
- Orders which have been placed with Standard or Free delivery will be dispatched within 48 hours (Mon to Fri, Excl Bank Holidays) .
- Orders which have been placed with Standard Plus, Express or Guaranteed next day delivery will be dispatched the same day for orders received by 2pm or the next working day (Mon-Fri, Excl Bank Holidays) for orders received after 2pm.
**PLEASE NOTE ORDERS RECEIVED BETWEEN 2PM WEDNESDAY 11TH DECEMBER AND SUNDAY 15TH DECEMBER WILL BE SHIPPED ON MONDAY 16TH DECEMBER DUE TO A STOCK TAKE OCCURING ON THURSDAY 12TH AND FRIDAY 13TH DECEMBER. STANDARD POSTAGE AND FREE DELIVERY (UK ONLY) WILL BE UPGRADED TO EXPRESS SERVICES AND DISPATCHED ON MONDAY 16TH DECEMBER **
UK DELIVERY OPTIONS
Postage is FREE for orders over £40 (Aim to deliver in 2 working days, this is a tracked service) and from only £1.95 for orders under £40!
- Standard Delivery (£1.95) This will take approximately 3-5 working days from dispatch to arrive with you. This service does not offer a guaranteed delivery date and will not require a signature.
- Standard Plus Delivery (£2.95) This will take approximately 2-3 working days from dispatch to arrive with you. This service does not offer a guaranteed delivery date and will not require a signature.
- Express Tracked 24 Delivery (£5.95) using Royal Mail Tracked service. Delivery aim of 1 working day from dispatch. This service is very reliable and tracked but not guaranteed.
- Guaranteed Next Day (Tuesday to Saturday) Delivery (£7.95) (for orders placed Monday to Friday by 2pm, these will be dispatched the same day, for orders placed after 2pm on Friday to 2pm Monday, these will be dispatched on Monday for Tuesday delivery . This service is a fully tracked service and requires a signature.
REPUBLIC OF IRELAND DELIVERY OPTION
- Standard Shipping (£6.50) using Royal Mail International. This will take approximately 5-7 working days to arrive with you. This service is not tracked and will not require a signature.
Deliveries to the Republic of Ireland may be subject to delays due to customs checks.
Taxes (VAT) and a clearance fee on orders containing adult Items will be due and and you as the purchaser will be responsible for the payment of any such fees on request prior to delivery of items. For more information, please contact your local customs office.
CHANNEL ISLANDS & ISLE OF MAN DELIVERY OPTION
Postage is FREE for orders over £40 (Aim to deliver in 2 working days, this is a tracked service) and from only £1.95 for orders under £40!
- Standard Delivery (£1.95) This will take approximately 3-5 working days to arrive with you. This service does not offer a guaranteed delivery date and will not require a signature.
- Standard Plus Delivery (£2.95) This will take approximately 2-3 working days to arrive with you. This service does not offer a guaranteed delivery date and will not require a signature.
- Express Tracked 24 Delivery (£5.95) using Royal Mail Tracked service. Delivery aim of 1 working day. This service is very reliable and tracked but not guaranteed.
Deliveries to the Channel Islands/Isle of Man may be subject to delays due to customs checks.
Taxes (VAT) and a clearance fee on orders containing adult Items will be due and and you as the purchaser will be responsible for the payment of any such fees on request prior to delivery of items. For more information, please contact your local customs office.
- Once you have placed your order, you should receive 2 emails from us – an order confirmation and a confirmation of posting. Please check the details of your order thoroughly including address and size information. As our team will dispatch orders as quickly as possible there is a very small window in which an order can be changed. If you do need to make a change, please email us on help@slipfree.co.uk
- If you’ve received an email to notify you that your order has been shipped, but you haven’t yet received it in the time you had expected based on the delivery method chosen, please contact us and we will try to resolve this as quickly as possible for you.
If you have any questions about your order, please email us at help@slipfree.co.uk including details of your order number.